Aquamatic offers various Support Services to compliment its wastewater sampling equipment.

Consultation
We can advise over the telephone or during a site visit as to the best wastewater sampling equipment package and installation requirements, to achieve your specific effluent monitoring goals. For more information Contact Us.

Commissioning
Provided on site by an Aquamatic Service Engineer. Faults can occur due to incorrect installation and operation of equipment. A commissioning visit will provide you with the peace of mind that your installation is correct and that the equipment is set up and programmed suitable for your particular application. For more information Contact Us.

Training
Provided on site by an Aquamatic representative or at the Aquamatic factory. For more information Contact Us.

Maintenance Contracts
Provided on site by an Aquamatic Service Engineer. In order to help provide uninterrupted operation of your Aquamatic Wastewater Sampling Equipment, a Maintenance Contract provides regular visits (minimum 2 per year) to your site. During these visits various internal and external operational checks will be carried out and, where applicable, consumables such as desiccant bags, humidity indicators and pinch valve tube/volume control tubes will be replaced.

In the event that your Wastewater Sampler requires additional attention (eg. a breakdown) during the 12 month Maintenance cover period, then you will be entitled to a 15% discount on all parts and labour used (not including travelling charges if a site visit is requested). For more information Contact Us.

In house/On site Service
In the event that your Wastewater Sampling equipment requires attention then you can simply return it to our factory or contact our Service Department and arrange for one of our Service Engineers to attend site. For more information Contact Us.